Privacy Policy

How we protect your data and respect your privacy

Last updated: March 7, 2024

1. Introduction

At FileConverter, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services.

By using FileConverter, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our services.

2. Information We Collect

2.1. Information you provide: We may collect information that you provide directly to us, such as:

  • Account registration information (name, email, password)
  • Payment information (processed by our payment providers)
  • Communications you send to us
  • Files you upload for processing

2.2. Information collected automatically: We automatically collect certain information when you visit our website, including:

  • IP address
  • Browser and device type
  • Pages viewed
  • Time spent on the site
  • Cookies and similar technologies

3. How We Use Your Information

We use your information to:

  • Provide and improve our services
  • Process your transactions
  • Send communications about your account and our services
  • Personalize your experience
  • Detect and prevent fraud

4. Information Sharing

4.1. With third parties: We do not sell your personal information. We share your information only with:

  • Service providers that help us operate our website
  • Payment processing partners
  • Legal authorities when required by law

5. Data Security

5.1. Security measures: We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5.2. Uploaded files: All files uploaded for processing are automatically deleted from our servers after the service is completed.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your information
  • Withdraw your consent
  • Receive your data in a portable format

7. Cookies

We use cookies and similar technologies to enhance your experience on our website. You can control the use of cookies through your browser settings. For more information, please see our Cookie Policy.

8. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes through our website or by email.

9. Contact

If you have any questions about this Privacy Policy, please contact us at: privacy@fileconvertpdf.com